Terms of Service | AInnovate

1. Acceptance of Terms

By accessing or using AInnovate's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, clients, and others who access or use our services.

2. Services

AInnovate provides IT consulting, software development, AI solutions, and design services. The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate Statement of Work (SOW) or project agreement signed by both parties.

3. Client Responsibilities

Provide accurate and complete information required for project delivery
Review and provide feedback on deliverables within agreed timeframes
Make payments in accordance with agreed schedules
Ensure you have rights to any materials, data, or content provided to us
Designate a primary point of contact for project communications

4. Intellectual Property

Upon receipt of full payment for a project:

Custom work product developed specifically for a client is assigned to the client.
AInnovate retains ownership of pre-existing tools, frameworks, and general methodologies used in delivery.
We may use general knowledge and experience gained during the engagement for other projects.
Any third-party libraries or tools remain subject to their respective licenses.

5. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. We are happy to sign a mutual NDA prior to project discussions. We do not disclose client information to third parties without express consent, except as required by law.

6. Payment Terms

Payment terms are specified in individual project agreements. Generally, invoices are due within 30 days of issue. Late payments may incur interest at 1.5% per month. We reserve the right to suspend work on unpaid projects after 15 days past the due date.

7. Limitation of Liability

To the maximum extent permitted by law, AInnovate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services. Our total liability for any claim shall not exceed the amount paid by the client in the three months preceding the claim.

8. Warranties & Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner. We do not warrant that our deliverables will be error-free or uninterrupted. The website is provided "as is" without warranties of any kind.

9. Termination

Either party may terminate a project engagement with 30 days written notice. The client is responsible for payment for all work completed up to the termination date. We reserve the right to terminate for non-payment or breach of these terms.

10. Dispute Resolution

Any disputes arising from our services shall first be addressed through good-faith negotiation. If unresolved after 30 days, disputes shall be submitted to binding arbitration in accordance with applicable commercial arbitration rules.

11. Governing Law

These terms are governed by the laws of the jurisdiction in which AInnovate is incorporated, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

13. Contact

Questions about these terms? Contact us at: hello@ainnovate.co.uk