Privacy Policy
Last updated: January 1, 2025
1. Introduction
AInnovate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ainnovate.tech or engage with our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and company name when you contact us or submit a form.
- Usage Data: Pages visited, time spent, browser type, and IP address collected automatically via analytics tools.
- Communications: Messages and emails you send us, including project inquiries.
- Cookies: Small data files stored on your device to improve website functionality and analytics.
3. How We Use Your Information
- To respond to your inquiries and provide requested services
- To send project updates, proposals, and relevant communications
- To improve our website and services based on usage patterns
- To comply with legal obligations
- To send marketing communications (with your consent, which you may withdraw at any time)
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. Note that disabling cookies may affect some website functionality. We use analytics services (such as Google Analytics) to understand how visitors interact with our site.
5. Third-Party Services
We may use third-party services including email delivery providers, analytics platforms, and scheduling tools. These services have their own privacy policies, and we encourage you to review them. We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures to protect your information, including HTTPS encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact inquiry data is typically retained for 3 years unless you request earlier deletion.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Data portability (receive your data in a machine-readable format)
To exercise any of these rights, contact us at hello@ainnovate.co.uk.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: hello@ainnovate.co.uk